Senior operations manager
What you'll do
Responsible for leading and supporting up to 30 delivery offices, you’ll encourage a continuous improvement culture. Ensuring that each unit and its individual employees understand the requirements of the business and our customers, you’ll inspire your people to meet and even exceed vital scorecard indicators. By driving collaborative working and promoting individual accountability, you’ll role model a can-do culture and champion transformational change within each office.
What we look for
Experienced in developing high-performing teams, you’ll be able to achieve business results whilst maintaining the customer-centricity that drives excellent service. You’ll be confident in building relationships across the company and leading by example to protect the safety, health and wellbeing of every office. We’re looking for an individual who has a strong grasp of operational systems and ways of working such as One Plan, Qlikview and the CBS metrics, and will be analytical in their approach to delivering operational solutions.
- A potential bonus of at least 10 per cent, rising to at least 18 per cent for more senior roles
- Company car and private health benefits
- Up to 25 days' annual leave when you join, rising to a maximum of 30 days plus Bank/Public Holidays (with the option to purchase additional holiday)
- Pension scheme
- Childcare vouchers
- Cycle-to-work scheme
- High-street, leisure, entertainment and motoring discounts and offers.
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